Glossary

Invoice

Definition

An invoice is a commercial document issued by a seller or service provider to a buyer, detailing the goods or services rendered, their quantities, prices, and the total amount due. In logistics and road freight, invoices are essential for recording transactions, tracking expenses, and facilitating payment between the service provider and the client.

— sennder Team

FAQ

A logistics invoice typically includes the sender's and receiver's contact details, invoice number and date, description of the services provided (e.g., transportation, warehousing, customs clearance), quantity or weight of the goods, price per unit or service, applicable taxes, fees, or surcharges, payment terms and conditions, and the total amount due.
A freight invoice is a specific type of invoice issued by a carrier or logistics service provider for the transportation of goods. It details shipment origin and destination, shipment weight or volume, freight rate, and any additional fees or surcharges, such as fuel surcharges or customs fees.
Logistics service providers often offer consolidated invoicing for clients with multiple shipments, streamlining the billing process and reducing the administrative burden. The consolidated invoice summarizes all shipments and related charges during a specific period, such as a month or a billing cycle.
Disputes over logistics invoices can arise due to discrepancies in charges, errors in the invoice, or disagreements over the services rendered. To resolve disputes, the parties should first communicate and attempt to clarify any misunderstandings. If necessary, they can refer to the original contract, proof of delivery, or other supporting documents to verify the accuracy of the invoice.
Example or usage in road freight logistics

A logistics company transports goods from a manufacturer to a distributor. Upon completing the delivery, the logistics company issues an invoice to the manufacturer. The invoice includes details of the transportation service, such as the origin and destination, weight of the goods, freight rate, any additional fees, and the total amount due. The manufacturer reviews the invoice, verifies the accuracy of the charges, and makes the payment according to the agreed payment terms.

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