Glossary

Proof of Delivery (POD)

Definition

Proof of Delivery (POD) is a crucial document in the logistics and shipping industry that serves as evidence that a shipment has been successfully delivered to its intended recipient. POD typically includes essential details such as the recipient's name, signature, date, and time of delivery. It verifies that the shipment arrived at the correct destination and in good condition, as agreed upon by the sender and the carrier. A POD can be a physical document or an electronic record, and it plays a vital role in billing, record-keeping, and resolving disputes related to shipment deliveries.

— sennder Team

FAQ

A Proof of Delivery usually contains the following information: - Shipper's name and address - Consignee's name and address - Description of goods - Shipment tracking number - Date and time of delivery - Signature of the recipient or their authorized representative - Any remarks or notes related to the condition of the shipment upon delivery
Proof of Delivery is a critical document for billing purposes, as it confirms that the shipment has been delivered as per the agreement between the shipper and the carrier. Once the POD is received, it serves as a basis for the carrier to issue an invoice and for the shipper to make the payment.
While both documents are essential in the shipping process, the main difference is their purpose. The Bill of Lading serves as a contract between the shipper and the carrier, outlining the terms and conditions for transporting the goods. On the other hand, Proof of Delivery is a document that confirms the successful delivery of the shipment to the recipient.
Carriers typically provide a Copy of the POD to the shipper upon request. In the case of electronic PODs, the carrier may offer an online portal where shippers can access and download the document.
Example or usage in road freight logistics

A retailer orders a shipment of clothing from a supplier. The carrier transports the shipment from the supplier's warehouse to the retailer's store. Upon delivery, the store manager signs the POD, confirming the receipt of the goods. The carrier then provides the signed POD to the supplier as evidence of successful delivery, allowing them to invoice the retailer for the shipment.

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